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Webhook integration

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POST your call data to a webhook endpoint using a simple macro.

Step by step activation

1. Log in to Freespee, open the Recipes tab and turn the Webhook integration on. Click on Edit to add your settings.



3. Enter your webhook URL endpoint (it must be an https endpoint). You can also add an optional macro, an option to send as JSON and optional pre-call webhook. If you leave the macro blank, the default macro will be used.

You can also click the button Send test request that will send a test request to your endpoint to verify if it is working properly.

Click Save Changes to confirm the activation.


4. All set! 

How it works

  • Freespee will POST the data specified by the macro to your webhook endpoint after each call (and optionally before the call)
  • You can choose to send POST data as "application/x-www-form-urlencoded" or JSON.
  • An HTTPS enabled endpoint is mandatory for this App to function
  • Freespee will timeout after 2 seconds
  • Freespee will not retry after a failed request
  • Optionally, you can respond with a JSON containing a value that Freespee will save together will the call. The JSON response must be in the format '{"append":"some_data"}' and the data appended can be maximum 40 characters.

What we send

  • start={start} (start time of call, UTC, format YYYY-MM-DD HH:MM:SS)
  • duration={duration} (duration of call in seconds)
  • from_nr={from_nr} (callers phone number)
  • from_nr_area={from_nr_area} (callers geographical area)
  • to_nr={to_nr} (tracking phone number)
  • end_nr={end_nr} (destination phone number)
  • channel={channel} (channel, ex Google SEM)
  • answered={answered} (answered, 1 or 0)
  • publisher_id={publisher_id} (publisher id, if exists)
  • campaign_id={campaign_id} (campaign id, if exists)
  • referrer={referrer} (visitor referrer url, if exists)
  • url={url} (visitor url, if exists)
  • details={details} (additional details)
  • custnr={custnr} (unique customer ID)
  • event_type={event_type} (type of event 0 = post-call, 1 = textMessage/SMS, 2 = pre-call)
  • id={id} (Unique callid)
  • fsid={fsid} (Unique Freespee call id)

Getting Started



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