When the Google Analytics Workflow is activated, this is how a call will be matched in Google Analytics. Kaisa will feed your calls into your Google Analytics standard report into Behaviour > Events. The event category pushed is ”Kaisa calls”.
This is what we will send for a call (an Event):
Event Category: Kaisa Calls
Event Action: [Medium]
Event Label: Answered / Missed
Event Value: Call Duration defined in seconds
Please note that Kaisa does not get access to your Google Analytics account data.