Due to regulatory rules set by the Bundesnetzagentur, a few extra custom-fields are always mandatory for customers who operate in Germany. All address details must be confirmed before you are able to get a number. Regulations in Germany also states that a phone number can only be given in the same area as the address of the customer
To be allowed to allocate a number for a German customer both the
- exact business name and
- the full customer address
need to be added to the tab Einstellungen.
Static numbers in Germany: Add a static number in Germany
Dynamic numbers in Germany: Use dynamic numbers in Germany
Information tailored for API users: Special note for German partners
Please note: In Germany it may take up to 24 hours before the first number is allocated due to the address confirmation process.