|Help Centre

Number regulations in Germany

Last updated at

Due to regulatory rules set by the Bundesnetzagentur, a few extra custom-fields are always mandatory for customers who operate in Germany. All address details must be confirmed before you are able to get a number. Regulations in Germany also states that a phone number can only be given in the same area as the address of the customer

To be allowed to allocate a number for a German customer both the

  • exact business name and
  • the full customer address

need to be added to the tab Einstellungen.

einstellungentab.jpg 

 

Static numbers in Germany: Add a static number in Germany

Dynamic numbers in Germany: Use dynamic numbers in Germany

Information tailored for API users: Special note for German partners

Please note: In Germany it may take up to 24 hours before the first number is allocated due to the address confirmation process.

 

Did you find this article helpful?

Gold StarGreen LightYellow LightRed Light
ExcellentGoodAveragePoor

Powered by Customer Thermometer

If you still need help you can ask our Support team