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First of all, make sure you're signed in. The details are the same as for your Freespee account. Help I forgot my password. If you come directly from the Helpdesk or Support tab in your Freespee account you will be signed in automatically.

To add a ticket simply hit the Create a ticket button.

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If you can't find what you are looking for in the suggested articles simply type your question in the description field and press Submit.

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