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When is a call counted as Converted?

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If you are working with campaigns, you can set the conditions for your call conversions by opening the Campaigns tab yourself, by adding new Pricing Models.

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Next, click on the preferred Campaign name.

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Scroll down to the Pricing model part and add a New Pricing Model.

Don't forget to Save your segment to confirm the changes!

In the example below the custom-made Pricing Model specifies that all calls longer than 4 minutes, received any time on any day of the week are counted as converted and their value is 10 EUR in commissions.

 

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