Sign in

Welcome.
How can we help?

Can I record calls?

Topic: , Updated:

Yes, call recording is available for all Freespee plans. You can turn call recording on in a few steps. This is how to do it:

If you are working with segments, this is how to turn call recording on

1. Open the Segments tab and click on the Segment name.

2. Set Record calls to Always: Yes

3. Save the changes made in the segment. Done!

If you are working with static numbers outside a segment, please follow the steps below to turn call recording on

1. Open the Numbers tab, find the number that you want to start recording calls to, and click on show details:

2. Set the Record calls option to Always: Yes

3. Save the number.

Done! You can access all recordings in the User events tab.

If you can't see the Record calls option please create a ticket and we will enable it for you.

 

Was this article helpful?
2 out of 2 found this helpful

Comments


Not the answer to your question?

Powered by Zendesk